I can't go to the event anymore. Can I have a refund?
All tickets are non-refundable.
Can I sell my tickets?
Tickets to Epic Events are non-refundable and non-transferable. The individual who purchased the tickets must be present to show ID upon registration.
How do I receive my event tickets?
Attendees can pick up their event tickets at the convention registration during the event weekend.
What does my admission ticket get me?
Admission tickets grants you access to the celebrity panels and access to shop the vendors/merchandise booths. To meet any celebrity guests, you must purchase a Photo Op, Autograph, and/or Meet and Greet ticket.
Yes! Each photo op ticket allows for 2 attendees to take a picture with the celebrity guest.
Can I hold up a prop in my picture?
Yes! Appropriate props are allowed. However this is subject to the comfort level of each celebrity guest.
Do I have to wear a mask during my photo op?
No. Masks and Plexiglass will NOT be in ANY photo ops.
Can I hug/do a fun pose with the celebrity guest?
Photo ops are a great opportunity to have fun! All poses and ops need to be appropriate. Due to COVID, some guests might ask for minimal touching.
Can I give a celebrity guest a gift?
Unfortunately, due to the guest’s travel arrangements, we ask that you please refrain from giving gifts. Letters are welcome.
Meet and Greet
Can I ask any question I want?
Questions should be workplace appropriate. Please avoid any personal questions.
Where can I find out how to meet celebrities without a Meet and Greet ticket?
We have so many opportunities to meet the celebrity guests throughout the weekend. Please be respectful of all celebrities should you see them beyond the event venue. Stalking or harassing of any guests is strictly prohibited and will result in void of all convention tickets and immediate ban at all Epic events.
